Frequently asked questions
Can I cancel my order?
Cancellations are not permitted for customized items or bulk orders after confirmation.
What payment methods do you accept?
PayPal / UnionPay / VISA / MasterCard / Wechat Pay / Alipay
Does the price include taxes?
The Price does not include taxes.
Which courier service do you use for delivery?
Flexible Shipping Options:
For clients with their own appointed freight forwarder in China, we arrange direct delivery of your shipments to their designated location upon your request.
If you do not have a preferred forwarder, we leverage our network of trusted, punctual shipping partners to manage your logistics, guaranteeing timely delivery.
Returns & Exchanges
No returns or exchanges on customized products and bulk orders.